Auto-replies match keywords. KROVA reads the whole thread the way a good salesperson would — what they asked, how fast they need it, and what they already did on your site.
“Hi, kitna lagega1 aapka Elite plan? Aur kab tak start2 ho sakta hai?”
Asking for a number, not a brochure. This is a buying-stage question.
Wants a start date. The decision is time-boxed, so a slow reply loses it.
Same number opened your pricing page three times last week.
Not a queue sorted by who messaged last. A queue sorted by who is about to spend money, and how long you have before they stop wanting to.
Asked a price, a date, or for the link. The decision is already being made.
Interested, not committed. The right nudge moves them; a sales pitch loses them.
Quiet for days, or only ever said hello. Needs a reason to come back, not a follow-up.
Here is Priya’s message answered three ways. KROVA picks yours out of the first fifty messages you send, then sharpens it every time you edit a draft.
Hello Priya, thank you for reaching out. The Elite plan is ₹2,499 per month, and onboarding usually begins within two working days. Shall I send across the payment link?
Hi Priya! Elite plan ₹2,499/mo hai, full access ke saath. Aaj lock kar lein toh kal se hi start ho jayega. Payment link bhej dun?
Priya ji namaste. Elite plan ka rate ₹2,499 maheene ka hai. Aaj confirm kar dijiye toh kal se service shuru ho jayegi. Payment link bhejun?
An AI left alone with your customers is a liability. KROVA is built around the four things it refuses to do on its own.
How we handle your dataEvery draft waits in your approval queue. Nothing leaves until you tap send.
Numbers come from your catalogue. If it is not there, the draft asks you instead of guessing.
Delivery and slot commitments are left blank for you to fill, not invented to sound helpful.
Your conversations stay yours, and one click deletes all of them along with the export.